Desktop Specialist

Our client is a leading Software and Cloud solutions provider. They deliver IT Services and provide support and sales across the Mackay region.

Due to growth they currently have a role for a Desktop Specialist to join the team.

Job Description
You will be required to provide Level 1 desktop, server and network support remotely and on-site as required.

  • Respond to requests for technical assistance in person, via phone, electronically
  • Diagnose and resolve technical hardware and software issues
  • Research questions using available information resources
  • Log all service desk interactions
  • Administer service desk software

Skills & Experience

  • As an IT Engineer, you will have a minimum of 1-2 years experience working in an IT support capacity
  • OS support and troubleshooting experience – XP to Windows 10
  • Windows Server 2003 to 2012
  • MS Active Directory and Exchange
  • Drivers license and access to a car (Will consider candidates without)

If this is your background and you are ready to move into a great role then please forward your resume in WORD Format to and quote job number 2218.

To apply, please send your resume (in word format) and cover letter to quoting the job title.